Effective Date: April 19, 2026
Call It In LLC (“Company,” “we,” “our,” or “us”) operates the “Call It In Driver App” (the “App”) and related courier and delivery services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App, website, and services.
1. Information We Collect
We collect only the information necessary to provide and improve our courier and delivery services. This may include:
- Personal Information
- Name
- Email address
- Phone number
- Location Data
- Precise location data to support delivery routing, tracking, and service accuracy
- Delivery & Operational Data
- Pickup and delivery addresses
- Delivery details and instructions
- Photos and media for proof of delivery (P.O.D.)
- Signatures when required
- User-Generated Content
- Delivery notes, comments, and communication entries
- Device & Usage Data
- Device identifiers
- App usage data necessary for system performance and troubleshooting
2. How We Use Information
We use collected information strictly to:
- Assign, manage, and complete delivery jobs
- Provide proof of delivery to customers
- Enable real-time tracking and routing
- Communicate with drivers, dispatch, and customers
- Improve service performance and reliability
- Maintain system security and prevent unauthorized access
We do not sell your personal information.
3. How We Share Information
We may share information only as necessary to operate our services:
- Customers & Clients
Delivery-related information (including proof of delivery) is shared with the customer who requested the service. - Service Providers
Trusted third-party services used for infrastructure, communication, or app functionality (e.g., hosting, messaging). - Legal & Regulatory Requirements
When required by law, regulation, or legal process.
We do not sell or rent personal information to third parties.
4. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
Security measures include:
- Access controls and authentication requirements
- Network segmentation and monitored infrastructure
- Encrypted data transmission where applicable
- Activity logging and monitoring
Despite these measures, no system can be guaranteed 100% secure.
5. Data Retention
We retain information only as long as necessary to:
- Fulfill operational and contractual obligations
- Maintain delivery records and proof of service
- Comply with legal and regulatory requirements
6. Your Rights and Choices
Depending on your role (driver, customer, or client), you may have the right to:
- Request access to your information
- Request corrections to inaccurate data
- Request deletion where applicable
To make a request, contact us using the information below.
7. Location Data Disclosure
The App may collect precise location data in real time to support delivery routing, tracking, and operational accuracy. This data is used solely for service functionality and is not used for unrelated tracking purposes.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Call It In LLC
📞 Phone: 720-823-3440
📧 Email: [email protected]
🌐 Website: https://www.justcallitin.com
